The Ultimate Guide to Software-as-a-Service
A curated Kiwi edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
Kiwi Software-as-a-Service News
Regional stories with direct local relevance
Author-it demo shows AI clashes in regulated sectors
In regulated industries, conflicting document versions can turn AI answers into audit risks, service errors and costly rechecks.
The C-Suite Playbook: 11 Lessons for emerging tech leaders
Emerging tech leaders were urged to focus on storytelling, risk and resilience as four C-suite mentors shared practical career advice in Auckland.
Halter's Clank AI cuts engineering time in farm tech
Farming customers could see faster fixes as the system now handles alert triage and code changes, saving more than 215 engineering hours.
Reso launches AI dispute platform for New Zealand HR
Rising grievance filings and scrutiny over AI errors in legal work are boosting demand for tools that assess workplace disputes earlier.
NZ tech marketing awards finalists named across sector
Marketing is gaining strategic weight as nine tech businesses vie for honours in awards that spotlight New Zealand firms' push overseas.
Company-X launches testbed for roading verification records
The platform could help roading teams spot defects sooner by turning scattered verification records into searchable, location-based evidence.
Analyst Insights
Research and market analysis connected to Software-as-a-ServiceFeatured News
Workiva: The secret compliance and reporting arms race
Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.
Apple's Unified Memory powers Kiraa AI's rapid automation
Australian firms can speed month-end processing from days to an hour by running Kiraa AI on Macs instead of costly cloud servers.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Measure/demonstrate: TechnologyOne boosts council digital transformation
Councils are being urged to track savings and focus on improvement after software roll-outs, as one New Zealand authority cuts ERP ownership costs by 38%.
Fresh perspective: New Gentrack CTO on AI-driven utility future
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
Future of enterprise software is agentic apps, says Oracle
Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.
OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence
By replacing spreadsheets and manual finance work, the new platform aims to cut months-long implementation times and free staff for higher-value tasks.
Expert Columns
The C-Suite Playbook: 11 Lessons for emerging tech leaders
How businesses can avoid widespread harm from cloud outages
Healthcare finance is lean and complex. Its spend controls have to keep up
Spend management is not a volume problem
Corporate travel is built for the traveller. Finance inherits the mess
When IT fails in manufacturing, the whole supply chain pays
Four rules for outcome based SaaS pricing in the AI era
6 Pillars of data quality and strategies for improving your data
Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions
ERP will run your business. It won't manage your spend
Interviews
Interviews and video coverage from the networkRecent Software-as-a-Service News
Fleetio opens AI Service Advisor after maintenance beta
Fleets could save time on repairs as the software now automates routine maintenance decisions after a beta that reviewed USD $1.4 billion in spend.
Markable tops USD $1.7bn in creator sales, rebrands
Higher creator sales and a fresh brand identity signal Markable's push to broaden its user base as platform sales rose 260% year on year.
Josh Bersin launches Jupiter for Galileo HR assistant
It aims to cut hallucinations and give HR teams faster, cited answers inside Copilot, Workday and other workplace systems.
Keeper launches Google Chat tool for access approvals
Access approvals can now be handled in Google Chat, as Keeper brings privileged requests and just-in-time elevation into Workspace workflows.
Databricks buys Row Zero to add live spreadsheets to Genie
The deal keeps finance and operations teams in governed data as Databricks adds a spreadsheet layer to reduce risky file exports.
RDC.AI targets North America with banking software
Banks are broadening use of RDC.AI's software as the Australian-founded group reports more than 120 per cent growth in existing customers.
Avalara launches AI tool for enterprise system links
Integration projects could be completed in days rather than weeks as specialised AI agents automate connector build and testing for Avalara customers.
Manhattan Associates launches tiered Editions for software
Growing retailers can now adopt Manhattan's supply chain software in stages, avoiding costly reimplementation as needs expand.
Maxio launches Wallets for prepaid credit tracking
As software vendors shift to usage-based billing, Maxio's new tool aims to cut spreadsheet tracking and help finance teams manage prepaid balances.
StackHawk launches Wingman to fix flaws in AI coding
Security teams may cut backlogs as Wingman finds, fixes and verifies flaws inside AI coding tools before pull requests are opened.
Bitdefender launches AI visibility & control for firms
Security teams can now spot unsanctioned AI use across Windows estates, as Bitdefender adds risk ranking and policy controls to GravityZone.
Azul launches AI assistant for Java security checks
IT teams can now spot unpatched Java versions and Oracle licensing exposure in live production data, cutting the risk of audit surprises.
V1 Innovation launches Tika legal service in New Zealand
Survivors of sexual harm in New Zealand will now be able to get free legal representation and report abuse through a new platform.
UiPath launches Cartographer to map enterprise work
The software aims to cut the manual effort of documenting workflows before automation projects, while keeping process records aligned with day-to-day practice.
Delinea appoints Timothy Regan as Chief Financial Officer
Passing USD $500 million in annual recurring revenue, the identity security group is adding public-company finance expertise as AI demand reshapes the market.
Qualtrics launches Healthcare XM with Press Ganey data
Healthcare systems will be able to use patient and workforce data to predict risks and trigger action as Qualtrics rolls out the product in 2027.
100% Digital launches Bidbrain.ai for agency workflows
Agencies could cut manual work as the new platform links planning, buying and reporting across multiple channels in one workflow.
Regnology finds agentic AI gap in reporting adoption
Only 16% of firms have embedded AI in regulatory reporting, as governance and trust issues keep most projects in pilot stage.
Gravwell unveils five AI agents for security teams
Security teams can now use narrowly scoped agents to triage alerts, investigate cases and check systems without giving AI unrestricted access.
DXC names three winners of 2026 insurance invitational
Insurers in Australia and New Zealand may gain tools for fraud checks, customer communication and injury recovery after DXC picked three startups.
Job Moves
Tax Traders appoints Chloe Kyrke-Smith as Head of Product
Airwallex names Sir Bill English chair of New Zealand board
Peter Nelson appointed Managing Director for Datacom New Zealand
Ben Gracewood joins Fergus as VP of engineering in Auckland
Ben Wagner Joins Mortar AI as New Sales Director
Microsoft New Zealand appoints Hayley Horan as SaaS Partner Lead