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Millennials stories

Collabstr adds Snapchat creators to brand marketplace
YouTube

Collabstr adds Snapchat creators to brand marketplace

Brands can now run Snapchat campaigns through Collabstr's self-serve marketplace, giving access to more than a quarter of its creator base.

By Mara Sugue • 3 min read • Last week
Zip sees stronger spend on bills & household costs
Gaming

Zip sees stronger spend on bills & household costs

Cost-of-living pressures pushed more Australians to use Zip for bills, insurance and home maintenance, lifting spend per customer 15.4%.

By Karen Joy Bacudo • 4 min read • Last month
AI loyalty shift threatens retailers' direct customer ties
Customer Experience

AI loyalty shift threatens retailers' direct customer ties

Retailers could be reduced to fulfilment providers unless they use loyalty data to stay visible as shoppers turn to AI assistants.

By Sofiah Nichole Salivio • 5 min read • Last month
Australians decorate for Christmas earlier, survey finds
Social Media

Australians decorate for Christmas earlier, survey finds

Festive spending is shifting earlier, with nearly 8.8 million Australian adults who celebrate Christmas decorating before December, a survey found.

By Sean Mitchell • 4 min read • Last month
TikTok & Instagram reshape New Zealand avocado habits
Instagram

TikTok & Instagram reshape New Zealand avocado habits

Short-form video is pushing more New Zealanders to use avocados beyond toast, as home-cooked lunches and dinners gain ground.

By Sean Mitchell • 5 min read • Last month
UK cardholders unaware of built-in protection cover
Fintech

UK cardholders unaware of built-in protection cover

A survey suggests 21% of UK cardholders do not know what cover their cards include, highlighting a wider checkout protection gap.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Millennials stories

US viewers want short clips to help discover streaming
Social Media

US viewers want short clips to help discover streaming

Short clips could help streamers win and keep subscribers, with 40% of US viewers saying they would use services more often for them.

By Mara Sugue • 4 min read • Last week
AI influences 42% of UK in-store spending, survey finds
Artificial Intelligence

AI influences 42% of UK in-store spending, survey finds

The survey shows AI is now shaping 42% of UK in-store spending, as retailers face pressure to adapt customer journeys across channels.

By Karen Joy Bacudo • 3 min read • This month
Singapore shoppers embrace AI but baulk at checkout
Biometrics

Singapore shoppers embrace AI but baulk at checkout

AI shopping is already mainstream in Singapore, but only 29% of consumers are willing to let it complete a purchase for them.

By Karen Joy Bacudo • 4 min read • This month
Payment failures put AUD $3.1 billion retail sales at risk
Disaster Recovery

Payment failures put AUD $3.1 billion retail sales at risk

Shoppers walk away within minutes when card systems fail, with outages now threatening AUD $3.1 billion in annual retail and hospitality sales.

By Karen Joy Bacudo • 4 min read • Last month
Global Payments to add Interac Konek to Canada network
Fintech

Global Payments to add Interac Konek to Canada network

Canadian merchants will gain a lower-cost bank-based checkout option as Global Payments broadens payments choice across thousands of sites nationwide.

By Sofiah Nichole Salivio • 3 min read • Last month
US consumers want more flexible bill payment options
Digital Transformation

US consumers want more flexible bill payment options

Financial pressure is pushing households to favour flexible due dates and hardship pauses, even as most still want a live agent for billing disputes.

By Karen Joy Bacudo • 4 min read • Last month
US consumers demand flexible bill payments as strain grows
Fintech

US consumers demand flexible bill payments as strain grows

More than three in five bill payers want control over payment timing, as 59% lack enough savings to cover a USD $1,000 emergency.

By Karen Joy Bacudo • 4 min read • Last month
Most shoppers in emerging markets reject global checkout
Fintech

Most shoppers in emerging markets reject global checkout

Local payment options and currency are now a make-or-break factor for online sales in seven emerging markets, dLocal's survey found.

By Karen Joy Bacudo • 4 min read • Last month
Britons turn to AI for finance advice as much as parents
Digital Transformation

Britons turn to AI for finance advice as much as parents

A survey of 2,000 adults suggests AI is overtaking friends and media as a source of money help, despite lingering doubts over accuracy.

By Karen Joy Bacudo • 4 min read • Last month
Digital banking now drives customer loyalty, study finds
Data Protection

Digital banking now drives customer loyalty, study finds

Many customers would switch providers for a better online service, as banks face pressure to make digital tools more personal and secure.

By Karen Joy Bacudo • 4 min read • Last month
Tokenisation is an infrastructure decision
Fintech

Tokenisation is an infrastructure decision

Australia's wealth managers now face pressure to rebuild custody and distribution systems as tokenised assets move under the same law as other holdings.

By Dan Sleep • 5 min read • Last month
Two-thirds of UK consumers want online venue tours
Digital Transformation

Two-thirds of UK consumers want online venue tours

Richer online venue images are now shaping bookings, with 66 per cent of UK adults saying they check digital tours before spending money.

By Sofiah Nichole Salivio • 4 min read • Last month