The Ultimate Guide to Digital Transformation
A curated Kiwi edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for Digital Transformation.
What to know about Digital Transformation
Digital Transformation is a pivotal topic shaping the future of business, technology, and society. This extensive collection of stories highlights how organisations across industries and regions are navigating the complexities of digital change, leveraging emerging technologies such as AI, cloud computing, IoT, and automation to enhance operations, customer experiences, and competitive advantage.
From global expansions and strategic partnerships to AI-driven innovations and challenges involving legacy systems, skills gaps, and cybersecurity, the narratives offer deep insights into the multifaceted nature of digital transformation. Readers can explore case studies of enterprises revamping their infrastructure, government initiatives accelerating digital services, and the evolving roles of leadership in driving technology adoption.
Engaging with these stories will provide readers with a broad understanding of current trends, practical strategies, and forward-looking perspectives essential for thriving in an increasingly digital world. Whether you’re a business leader, IT professional, or technology enthusiast, this tag offers valuable knowledge on embracing transformation to foster resilience, innovation, and growth.
Kiwi Digital Transformation News
Regional stories with direct local relevance
Pāmu appoints Hannah Ross-McAlpine as digital chief
The hire underlines Pāmu's push to make data, connectivity and cyber security central to operations across its 112 farms.
Fragile 111 system poses fundamental risk - but replacement delayed again
A replacement for New Zealand's ageing 111 emergency call system has slipped to February, despite warnings it poses a fundamental risk to public safety.
New Zealand workers lag global average on work health
A survey found most desk-based New Zealand staff feel under strain, with just 24% reporting a healthy relationship with work versus 29% globally.
Assurity Consulting puts quality at core of AI push
Reliable AI adoption is becoming a competitive issue, with the consultancy warning firms that quality checks must be built in from the start.
Enlighten Designs becomes New Zealand's first Claude partner
For New Zealand organisations, the partnership offers a local Claude specialist with certified support for putting AI into everyday workflows safely.
New Zealand firms race ahead with AI despite data gaps
Despite weak data foundations, 65 per cent of local organisations are already running AI projects, while many cannot measure success effectively.
Analyst Insights
Research and market analysis connected to Digital Transformation
TD SYNNEX expands Destination AI for SMBs globally
Zendesk launches outcome AI platform with new pricing
Annexa: NetSuite Next is a flick of a switch. Rewiring the CFO takes longer
8x8 reports record USD $188 million revenue on AI surge
Infrastructure Flexibility Becomes A Competitive Advantage As Uncertainty Mounts
Featured News
Training is the key to overcoming AI's illusion of competence
Poorly trained staff are wasting time and risking sensitive data as organisations rush to adopt AI without basic governance in place.
Smartsheet tackles execution drift in the age of AI agents
As AI agents speed up operations, firms are struggling to spot when day-to-day work drifts away from strategy and targets.
AI success takes more than a promising pilot project
Without stronger governance and clear accountability, most AI pilots will struggle to reach production or deliver real business value.
Transform your business with Telstra Adaptive Networks
Businesses facing outages and surging demand can now reroute traffic, scale bandwidth and cut IT admin as Telstra's network adapts in real time.
Workday is a Fortune 500 startup reborn for the AI era
Its AI-first overhaul has cut layers, sped product cycles and left the company betting that startup-style speed can still serve Fortune 500 customers.
UST: Businesses must rethink how AI returns are measured
Australian firms risk spending increasing resources on AI pilots that ultimately fail to prove gains in revenue, efficiency or customer service.
Organisations need a strategic approach to skills in the AI world
Companies are missing out on returns from AI and other new tools because staff training and change management are lagging behind.
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
Voice AI is bringing the phone call back to business
No story details were provided, leaving readers unable to gauge Twilio's latest move or its impact.
AI demands network agility and better operational governance
Governance gaps are leaving most organisations exposed as AI traffic surges and networks struggle to keep pace with machine-speed demands.
Zscaler takes zero trust beyond the corporate network
Critical infrastructure operators are using cellular links to secure distributed assets as outages and spoofing raise the stakes for resilience.
Workiva: The secret compliance and reporting arms race
Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Why businesses need more than technology to scale AI
Only 19 per cent of enterprise AI use cases hit most or all goals, as Infosys urges firms to pair technology with data, training and governance.
Interview: Cloudera bets on hybrid AI growth in JAPAC
Banks and large enterprises in Asia-Pacific are rethinking cloud-first AI plans as costs, sovereignty and regulation favour hybrid deployments.
Genetec: Open platforms key as physical security evolves
Businesses are prioritising hybrid, open security systems to protect existing hardware investments while adopting cloud and AI tools more gradually.
Docusign's next move: Own the contract, not just the signature
Rapid adoption as Docusign's IAM platform cuts contract delays and turns signed agreements into AI-driven workflows.
AI transforming physical security into enterprise data solution
AI and cloud tools are turning cameras into live operational data sources, helping firms cut costs, spot errors and manage fleets centrally.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Open source is powering the next generation of frontier AI
Rising inference demand and custom hardware needs are pushing AI infrastructure beyond standard cloud setups, boosting open source tools.
Governance controls are crucial for AI adoption and modernisation
Trusted partners and tighter guardrails are becoming essential as AI agents expand the attack surface and put data sovereignty on the line.
Exclusive: Cloudera builds Hadoop-free future platform
Existing customers get six years of support as Cloudera shifts new AI and analytics workloads to a Hadoop-free platform due in November.
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Mimecast CEO: Agentic AI threat novel but not entirely new
Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.
The internet times are a'changing Fastly
Bot traffic is forcing Fastly to adapt its edge cloud tools as publishers and AI firms battle over caching, access and data protection.
Trusted identity cuts across physical and logical systems
Unified identity systems can cut admin overhead and shrink attack surfaces as remote work and cyber threats blur physical and digital access.
Rimini Street offers AI magic without the forced ERP migration
CIOs can keep existing ERP systems and still adopt agentic AI, as Rimini Street pitches a cheaper path away from vendor-led migrations.
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
AI adoption races ahead of governance in businesses
Only one in six staff are getting enough AI training, leaving firms exposed to poor decisions, shadow tools and weak returns.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Expert Columns
The AI licences are live. Why hasn't the work changed?
Shifting Enterprise Security from Reactive Defence to Proactive Resilience
Enterprises Do Not Have a Problem with Access to Technology, but with Choice
We ran an all-employee AI Month and now everyone in our company is ready to build
Predictions 2027: The workplace productivity, equity and diversity shifts in the AI era
Predictions: Why AI, Customer Context and Measurable Value Will Define Loyalty in 2027
Why revenue leaders need a connected commerce chain
Industrial AI: making New Zealand's expertise go further
Pragmatic modernisation: The disciplines that transform cloud operations
Australia needs more skilled workers. It also needs to stop wasting their time
Interviews
Interviews and video coverage from the networkRecent Digital Transformation News
Assurity finalist for Tasman council testing project
The nomination highlights how the council cut testing time to 4.5 hours from eight while reducing rollout risk on its CRM overhaul.
Globant launches Glob.AI OS to govern enterprise AI
The platform aims to give large firms tighter control over AI spending, access and accountability as use spreads across more teams.
Stellantis taps Amperity for customer data overhaul
The deal could help the carmaker reduce fragmented records and improve service, loyalty and campaign targeting across its brands.
Axway launches AI platform to rein in costs & risk
Rising AI bills and stricter oversight are pushing enterprises to seek tools that can track usage, data access and compliance.
Virtana launches AI agent war room for IT incidents
As enterprises add more AI agents, the new platform aims to stop outages being handled in silos and speed recovery across systems.
SoftwareOne raises full-year margin guidance above 24%
Higher third-quarter revenue and CHF 85 million of realised cost synergies prompted the Swiss software group to lift its 2026 margin outlook above 24%.
Vialto launches AI platform for global workforce management
Only 3% of company leaders are using AI strategically for global work, as Vialto's new platform aims to fix fragmented data and compliance risks.
SAP honours Woolworths & Zespri in ANZ tech awards
Projects from Woolworths and Sigma Healthcare were among awards highlighting faster upgrades, shorter hiring cycles and better returns from digital overhaul.
Xero launches Xforce AI support for accounting firms
Accounting firms facing heavier workloads will get hands-on AI help from Xero as it tests Xforce with design partners in three markets.
FPT, Vietnam Airlines & Skywise explore AI for ops
The project could speed disruption decisions and improve fleet reliability as the airline tests AI tools for operations and maintenance.
Ancep raises USD $8.5 million to boost broker revenue
The London start-up says its software can help brokers profitably handle lower-value risks that are often turned away, after raising USD $8.5 million.
RACS cuts virtualisation costs with HPE Private Cloud
The move is set to save the not-for-profit college about AUD $2.1 million over five years after a proposed 300% licensing hike.
Hitachi to launch digital services arm with GlobalLogic
The new unit will span 35,000 staff in 27 countries, giving clients one provider across cloud, data and AI services from 1 April 2027.
Mphasis revenue rises 17.4% on AI-led contract wins
AI-linked deals helped lift Mphasis's quarterly new contract wins to USD 466 million, while earnings per share climbed 19.2% to ₹29.4.
Bookeasy wins WA parks booking deal amid rising demand
Visitors will get a simpler way to book campsites and park passes as Western Australia replaces its ageing system with Bookeasy by mid-2027.
KloudStax wins Google Cloud services Premier partner status
Rapid revenue growth and a bigger AI pipeline have helped KloudStax secure elite Google Cloud status, widening customer access to technical support.
Blue Yonder launches AI-native order management tool
Retailers and distributors are being offered tighter control over inventory, cancellations and fulfilment costs as Blue Yonder adds AI agents to order management.
Genesys expands AI engineers to speed customer rollouts
By tackling integration and governance hurdles, the new engineering model aims to help enterprises move agentic AI customer service projects into production faster.
eCloudvalley renews AWS pact to push enterprise AI
The renewed pact will help the Singapore provider move enterprise AI products into more markets across Asia-Pacific as AWS backs joint development.
Kyndryl & AWS launch modernisation service for firms
Many organisations are lagging on technology upgrades, and the new Kyndryl and AWS offer is meant to cut the risk of large-scale modernisation.
Job Moves
Pāmu appoints Hannah Ross-McAlpine as digital chief
Revolut appoints first New Zealand chief executive
Ingram Micro names Becs Paterson to New Zealand role
Equinox IT appoints Victoria MacLennan as director
Inde appoints Nish Sudhakaran as AI & data director
iGoDirect names Greg Duncan to lead New Zealand push
Microsoft appoints Nick Walton as NZ Managing Director
One New Zealand names CFO, CTO in executive succession
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Tax Traders appoints Chloe Kyrke-Smith as Head of Product
